THINGS TO KNOW

PROCESS

All Tender Form pieces are hand crafted by a sole creator, me!

The process I use is a combination of Lost Wax Casting as well as Delft Clay Casting. For both of these I start by forming wax into a design, melting, carving and sanding where necessary. From here the wax design essentially becomes a mould from where it’s shape will be left behind and replaced with molten alloys. This is similar for both methods of casting but each has it’s own advantages and disadvantages.

Once cast into metal I begin the journey of cleaning up the design. This involves sawing, grinding, sanding, hammering, drilling, polishing with the list continuing on. But as rough as all of these methods sound, a great deal of care is taken to slowly attain the desired outcome.

Stones are then set and final polishing is completed!

This is a large chunk of the process but nowhere near its entirety. Between communication with customers, sourcing stones, maintaining equipment, taking photos/videos and keeping up with web/social content the process as a whole is quite large!

PRODUCTION TIME

As described above the process of creating each singular piece has a lot of contributing factors. I ask to please allow 4-6 weeks for your item to be hand made and sent to you. Ready to ship pieces only require a few days to post out, but all made to order or custom designs warrant a longer timeframe.

PRODUCTS
I make all of the products you see on this website by hand, in my home studio. All pieces are made from quality metals, I do not plate any items. I source stones locally where possible but am happy to use gems provided or sourced by you where appropriate.
 
RING SIZING
Getting a correct ring size can be tricky! Please refer to the ring sizing page for more on this. Made to order rings can be made in any size, please leave a note at the checkout when purchasing. It is important to get this accurate as resizing is not easy. Ready to ship rings generally can’t be resized, but please reach out if you do have any questions on this.
 
RETURNS & EXCHANGES

Upon purchasing any Tender Form piece please be aware that I do not offer returns, refunds or exchanges. A great deal of time and love is poured into crafting each piece, I simply do not have the capacity to offer this.

Unlike many products that we consume, the value of jewellery made from precious metals does not decrease over time, so if you have a change of mind, although I cannot offer an exchange, the value of your piece will not diminish if you wish to gift or re-sell.

However if your piece is faulty upon receiving due to craftsmanship please contact me right away. This does not include neglect or general wear and tear.

The metals I use are high quality, this means your item is made for longevity however even quality materials can become dull and wear if neglected. Jewellery is delicate and should be cared for appropriately.

Discolouration can occur due to body oils, perfumes, creams and various other environmental factors. You may notice this after first wearing your piece as it gets use to your body. This is completely normal. You can bring your jewellery back to life by gently using a soft polishing cloth. Please avoid contact with all of these products where possible.